Integrations & Connectivity

Raffs Sync is designed to interconnect with any system that provides API and/or webhook capability. We don’t hack it together. We integrate using official APIs, verified webhooks, and clean access models.

How it works Security Talk to support

✅ Official APIs only 🪝 Verified webhooks 🔁 Safe retries 🧾 Audit trail

Overview Communication Connectivity How-it-works Manage Reliability SDS Security

Raffs Sync integrations and connectivity via APIs and webhooks — Connectivity model: events enter via webhooks or API polling, normalise into one format, then route to target systems reliably.

What we connect

The platform is connector-based. Typical categories include:

POS & ordering (menus, orders, payments, modifiers)
Accounting (invoices, journals, reconciliation)
Inventory (stock levels, recipes/BOM, purchases)
Delivery / dispatch (jobs, ETA, proof-of-delivery)
PMS / hospitality systems (rooms, folios, room service)
CRMs / customer comms (notifications, lifecycle)

Connection methods

Different platforms expose different safe entry points. Raffs Sync supports the common patterns:

OAuth authorisation (recommended when available)
API keys with scoped permissions (least privilege)
Signed webhooks (verified before enqueue)
Polling (scheduled pulls where webhooks aren’t available)

“Connect anything” (the honest version)

If a platform has an API endpoint and/or webhook event delivery, we can interconnect it. The main gating factor is access: credentials, scopes, and any vendor approval steps.

We need documented endpoints or vendor confirmation
We avoid scraping and reverse-engineering
We normalise data so systems can disagree safely

How webhooks are handled safely

Webhooks are fast — and dangerous if you accept them blindly. Raffs Sync verifies and protects the pipeline:

Verification

Signature verification (where supported)
Payload validation
Reject unknown sources

Idempotency

Same event can be retried safely
No duplicate invoices
No double stock reductions

Queue & retries

Events queue during outages
Safe retries with backoff
Exceptions routed for operator action

If you’ve ever had “webhooks randomly stopped”, you’ll appreciate this part.

Reliability & Queues Manage & Control

What we need from you

To connect a new platform cleanly, we typically need:

API docs or vendor confirmation
Access method (OAuth / API key / webhook secret)
Scopes/permissions you approve
Sample payloads (webhooks) or sample records (API)

Want to connect a new system?

Tell us the platform name and what you want synced. We’ll confirm feasibility, method, and expected timeline.

Talk to support View pricing